A 200-page Word document written at the start of a project and never updated is worthless. Confluence helps us do documentation differently.
Why Confluence¶
Word in SVN: merge conflicts, binaries, unclear version history. Confluence: browser-based editing, history, comments, JIRA integration.
Structure¶
ADR (Architecture Decision Records), deployment guide, runbook for ops, API documentation. ADR format: context, decision, consequences.
Living documents¶
Document decisions, not state. State changes quickly — decisions are valuable long-term.
Fighting staleness¶
“Last reviewed” date on every page. Quarterly review. The Page Expiry plugin alerts after 6 months without an update.
Conclusion¶
Templates, the ADR pattern and regular reviews keep documentation alive. Document decisions, not state.
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