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Incident Response

05. 11. 2024 1 min read advanced

DevOps Intermediate

Incident Response

Incident ResponseSREOn-Call 3 min read

Postup pri produkcnim incidentu. Severity, role, komunikace.

Severity

  • SEV1 - kriticky vypadek, vse
  • SEV2 - vyznamny dopad
  • SEV3 - mensi, workaround
  • SEV4 - minimalni

Workflow

  • Detect - alert
  • Triage - severity, commander
  • Mitigate - rollback
  • Resolve - root cause
  • Postmortem - review

Shrnuti

Pripraveny plan = rychlejsi MTTR. Trenujte gamedays.

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CORE SYSTEMS tým

Stavíme core systémy a AI agenty, které drží provoz. 15 let zkušeností s enterprise IT.